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We know how important it is to be able to access your funds. At Horizon we offer a range of 24/7 options including internet banking, mobile banking, phone banking & ATM access. 

Internet Banking (HandyNet)

HandyNet is a virtual Horizon branch which gives you control over your finances and is available 24 hours a day, 7 days a week. Internet banking has no start-up costs or access fees.

  • Account access anywhere, anytime
  • Transfer money between your accounts
  • Pay your bills through BPAY
  • Transfer money to other accounts at other financial institutions

Mobile Banking (HandyNet) using a Smart Phone

Horizon Mobile Banking gives even more control over your finances because you can access your accounts with a smart phone, 24 hours a day, 7 days a week. All you need to start is to be a registered HandyNet user. If you haven’t already registered, apply now.

There are no Horizon Credit Union fees and charges for using Mobile Banking but charges will apply from the mobile service provider.

If the phone/device is lost or stolen the HandyNet password will need to be reset by contacting us.

Horizon Credit Union App

With the world constantly on the move, it has become ever more important to have access to your money while you're on-the-go.

The Horizon Credit Union banking app availableon both Apple and Android. It provides members with real time access to accounts via mobile banking, along with financial tools, branch and ATM information and much more – anytime, anywhere.

Horizon Credit Union app features:

  • Access to mobile banking
  • Locate and receive directions to your nearest branch or rediATM
  • A handy Loan Repayments calculator to help you better manage your finances
  • Latest news and industry updates
  • Keep up-to-date with our latest offers and promotions
  • Easy access to our product information, interest rates and fees
  • Apply for new products or request more information with our mobile friendly forms
  • Personalise your app – upload a photo from your phone gallery
  • Get in touch with us easily, using one of the contact methods

A few things to remember

  • Don’t keep your Member Number, Password or PINs with or on your mobile device
  • Make sure you logout when you’ve finished with mobile banking
  • Get in touch with Horizon Credit Union immediately if you’ve lost your mobile device or suspect someone may know your login details
  • You have the ability to stop mobile banking via HandyNet in the Services & Help menu

Phone Banking (HandyLine - 1300 366 565)

Our phone banking service gives you 24 hour access to your accounts from any touch phone. It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

  • Check on your account balances
  • Transfer funds between your accounts
  • Pay bills using BPAY

SMS Alerts

SMS alerts allows you to set up to receive text or email alerts from us when certain things occur on your accounts. You can register for this service within HandyNet under Services & Help then you can choose your settings on the spot. You can receive an alert when:

  • a credit transaction is made above a nominated account
  • a debit transaction is made above a nominated amount
  • a payment is due on your credit card or overdraft
  • advance notification of a loan repayment is due
  • a loan repayment is overdue

SMS Queries (0409 191 851)

Text us whenever you like from wherever you like, to find out your account information. All you have to do is text BAL ALL to 0409 191 851 and within seconds the balances on all your nominated savings, investment and loan accounts will be sent to your mobile phone. You can register for this service within HandyNet under Services & Help then choose the accounts you want to access.

  • Text BAL ALL to receive all of your nominated account balances
  • Text BAL to receive the balance of your nominated default account
  • Text TRN S1 to receive the last 5 transactions on your S1 Redisavings everyday account
  • NOTE: You can use any S# where S1 is shown above. For example if you text BAL S55 you will receive the balance of your Advantage 55 account, S8 for Christmas Club, S7 for Reward Saver and so on.

eStatements

You can choose to access your Horizon statements electronically via HandyNet. You can register for this service in HandyNet. We'll email you each time a new statement is available to view in HandyNet.

  • Safe and secure access
  • Help your environment by saving paper
  • Keep an electronic archive of old statements
  • Quicker access to statements
  Additional Information

Apply for HandyNetAsk HorizonCall 1300 366 565