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The Mutual Banking Code of Practice is the code of practice for Australia’s credit unions and mutual building societies. The Code has been developed in close consultation with the community, government, consumer groups and our members.

Credit unions and mutual building societies are owned by our members — this is what being a mutual means. As such, we are focused on member-benefit, community involvement, fairer fees and customer service.

Read more about the Mutual Code of Banking Practice and Horizon Credit Union's 10 key promises to you.

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